Privacy Policy
The person responsible for processing personal data applied to the website www.restootab.com is: Loha Concept, SARL represented by its CEO: Bérangère Boulze.
Registered in the Trade and Companies Registration of Castres – France
Siret: 899 708 242 00016
VAT number: FR22 899 708 242
Share capital: 100,000 euros
Head office: 1560 Chemin de la Trucarié, 81300 Graulhet
Telephone: +33 614 36 91 90
Email: info@lohaconcept.com
Bérangère Boulze, as responsible for the processing of personal data, can be contacted by the means mentioned above.
Collection of data :
We collect the following personal data:
- Last name
- First name
- Address
- Delivery address
- Phone number
- E-mail address
- Company Name
- Browsing data such as IP address
Goals :
The personal data collected is used to carry out:
- Order management, shopping carts
- Requests for quotes, requests for commercial information
- Customer accounts, interactive type messaging (chat, email, telephone)
- Delivery management and after-sales service
- Administrative, accounting and tax management
- The collection of reviews on our site and our products
- Customization of the site according to your affinities
- Analysis of site traffic
- The fight against fraud in online payment transactions
With the exception of commercial prospecting operations (Newsletter) for which we are obliged to obtain your explicit consent, Loha Concept / Restootab considers that all the processing operations listed above are necessary for the execution of the contract entered into between the customer and Loha Concept / Restootab.
You have the possibility to withdraw your consent concerning commercial prospecting operations at any time, by clicking on the link provided for this purpose at the bottom of our newsletters or by sending a written request to info@lohaconcept.com. Once unsubscribed successfully, your email address is removed from the mailing list.
Sharing of personal data:
Loha Concept is the sole recipient of your personal data. Your data is nevertheless likely to be transmitted to third parties (subcontractors) who then use them on behalf of and according to the instructions of Loha Concept only in the following cases:
- As part of the shipping and payment of your order
- In the event of recourse to a technical service provider to provide you with the requested service
- For the collection of customer opinions on the articles marketed
- As part of the maintenance and technical development of the website and mobile site
- At the request of the judicial authorities or any administrative authority empowered by law
- If you explicitly consent to this information being passed on to partners (e.g. for advertising purposes).
Personal data retention periods:
The personal data provided will be kept for a period respecting the legal deadlines established in tax and accounting matters, taking as reference the last communication, except in cases where the interested party has requested the deletion of their personal data from our computer files.
Rights of access, rectification and erasure:
In accordance with the European General Data Protection Regulation, any physical person has the right to access, rectify and erase their personal data as well as a right to limit processing, a right of opposition and a right to the portability of his data.
You can exercise these rights by contacting: info@lohaconcept.com
We undertake to respond within a maximum period of one month following receipt of your duly completed request.
Cookies:
Our policy on the use of cookies is detailed here.